Privacy Policy & Terms of Service

Last Updated: July 2026

PART 1: PRIVACY POLICY

At Oasis Family Dental Centre (“we,” “us,” or “our”), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website, leducdentists.ca (the “Site”), or use our services.

By using our Site, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect Online

We collect digital information to provide better services to our users and optimize our patient care. We collect data in two ways:

  • Information You Provide Voluntarily: This includes personal details you submit via our online appointment request forms, contact forms, or newsletter sign-ups. This information may include your name, phone number, email address, and any specific notes or details you provide regarding your request to schedule with Dr. Syed, Dr. Lee, or Dr. Chong.
  • Information Collected Automatically (Cookies & Tracking): When you navigate our Site, we automatically collect certain technical data through cookies, tracking pixels, log files, and analytics tools. This may include your IP address, browser type, device information, pages visited, and the search terms or ads that brought you to our website.

2. How We Use Your Digital Information

We use the online information we collect strictly for operational and marketing optimization purposes, including:

  • Scheduling, managing, and confirming your appointments or inquiries.
  • Responding directly to your questions or customer service requests.
  • Improving our website user experience, layout, and accessibility.
  • Measuring the performance of our marketing campaigns and optimizing our Google Ads or social media advertisements.

3. Data Protection and Third-Party Sharing

Your privacy is incredibly important to us. We do not sell, rent, trade, or lease your personal information to third parties.

We only share your data with trusted third-party service providers who help us operate our digital business, such as:

  • Our internal patient management system or secure CRM tools used to process bookings.
  • Marketing and analytical platforms (like Google Analytics and Google Ads) that help us understand web traffic and track advertising conversions.

All third-party partners are strictly required to maintain the confidentiality of your data and are prohibited from using it for any other purpose.

4. Cookies and Advertising Consent

Our Site uses cookies and similar tracking technologies to enhance user navigation and support our online advertising efforts.

  • Opting Out: You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline them if you prefer. You can also contact us if you wish to opt-out or unsubscribe from receiving any future promotional communications.
  • Ad Tracking: We use tracking tags to measure ad clicks. This data helps us understand which advertisements are effective and ensures we provide relevant information to users searching for our services.

5. Data Security

We implement strict, industry-standard administrative, technical, and physical security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. Please note, however, that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Website Accessibility

We strive to make the Oasis Family Dental Centre website universally accessible and we are continuously working to improve the accessibility of content on our Site. If this website does not fully meet your technical needs, please call us directly at (780) 986-0016 for immediate human assistance.

PART 2: TERMS OF SERVICE

By accessing or using our Site, you agree to comply with and be bound by the following Terms of Service. If you do not agree to these terms, please do not use this Site.

1. No Medical or Professional Advice (Disclaimer)

The content, text, graphics, images, and information contained on this Site are for informational and educational purposes only. The information provided on this website is not intended to be a substitute for professional medical or dental advice, diagnosis, or treatment.

No doctor/patient relationship is established by your use of this Site. Always seek the advice of a qualified dentist, physician, or other licensed healthcare provider with any questions you may have regarding a medical or dental condition. Never disregard professional advice or delay seeking it because of something you have read on this Site. If you are experiencing a medical or dental emergency, call 911 or go to the nearest emergency room immediately.

2. Permitted Use of the Site

You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use our Site strictly for personal, non-commercial purposes. You agree not to use the Site for any unlawful purpose or in any way that could damage, disable, or impair the website’s functionality.

3. Intellectual Property

All content on this Site—including text, logos, designs, custom graphics, code, and layout—is the property of Oasis Family Dental Centre or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, or distribute any part of this website without our explicit written permission.

4. Limitation of Liability

Oasis Family Dental Centre and its directors, employees, or marketing partners shall not be held liable for any direct, indirect, incidental, or consequential damages arising out of your access to, use of, or inability to use this website, or any guarantees, warranties, errors, or omissions in the content provided.

5. Third-Party Links

Our website may contain links to external, third-party websites. We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party websites, and such hyperlinking does not imply any official relationships or endorsements of the linked sites.

6. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of the Site following any changes constitutes your acceptance of the updated terms.

CONTACT INFORMATION

If you have any questions, concerns, or requests regarding our Privacy Policy or Terms of Service, please contact us at:

Clinic Name: Oasis Family Dental Centre
Address: 6209 50 St, Leduc, AB T9E 7A9
Phone: (780) 986-0016